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Déjà Vu F&I
In the 40-plus years I’ve been at this, F&I practitioners seem to fall into three categories. The first group consists of those who spend the bulk of their career in one store or within the same...
View ArticleIs Requiring a VSC Legal?
by Dave Robertson, MBAAs AFIP Certified Professionals know, F&I practices fall under the jurisdiction of both federal and state regulators. The question of whether it’s permissible to make a...
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Katie DeMarse Receives $2,000 AFIP Scholarship
Katie DeMarse photo credit — Wilbur Stokes AFIP awarded Katie DeMarse, a Northwood University senior majoring in automotive marketing and management, the Jakob Murray Lange Memorial scholarship for...
View ArticleNew Reynolds Document Solutions Contract Covenant Tutorial…will be required...
New Reynolds Document Solutions Contract Covenant Tutorial …will be required for AFIP certification In any 30-day period, dealership financial services managers disclose and consummate hundreds of...
View ArticleMLA Rule Change: A Message from Dave Robertson
MLA Rule Change: A Message from Dave Robertson The good news is that GAP and credit insurance can be sold as they were before the Department of Defense published its 2017 amended interpretive rule. As...
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Negative Equity Short-Term Elation, Long-Term Consternation
Hedonism with 22-inch wheels and a 10-speed transmission, funded by a 120-month installment sale agreement with $6,500 in negative equity. We’re actively engaged in the business of selling new or...
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Behavior-Changing F&I Education… from Legal Pad to iPad
The first F&I practitioner training session I conducted was in a twin-bed Holiday Inn room. I sat on one bed with my training material and my student sat on the other bed taking notes on a legal...
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COVID-19 Impact …Semper Fi F&I
Regardless of one’s station in life, no one escapes unscathed from a worldwide pandemic. For those plying the F&I trade, the personal and occupational restrictions imposed by the coronavirus...
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Now What? Capitalizing on the New Normal
For the foreseeable future, organizations will continue to modify their processes to operate safely in a pandemic-sculpted environment. In order to capitalize on new methods and protocols, the first...
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Coexisting with COVID-19 — The New Abnormal
Early prognostications about what the “new normal” would look like in the retail automobile industry often used phrases such as “post-COVID-19,” as if the pandemic would be gone — or at least under...
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